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Labor Relations Manager

Labor Relations is the department that studies and handles the management of unionized workplaces; for example, factories having trade unions. Also known as industrial relations, this department generally falls as a sub-area under Human Resource Management. Staff members strive constantly to achieve and maintain a balance and compromise between the industry/employer corporation and the labor union. It interprets, researches and develops the union contract dealing with working conditions, wages, benefits, grievances, etc. The Labor Relations Manager directs the Labor Relations department as overseer of all its workings.

Responsibilities and duties of a Labor Relations Manager entail:
  • The formation, development and implementation of labor policy.
  • To oversee and handle the management of labor relations.
  • To keep a tab on the work of the labor relations staff members.
  • To handle and negotiate the bargaining and compromise processes with the trade union in order provide maximum satisfaction to both the laborers as well as the industry.
  • To coordinate with and report to Human Resources about the implementation of policies and to advise and accept inputs from the HR staff about said policies.
  • To address and manage the grievances of the unions and to offer adequate yet practically designed compensations.
Specific knowledge, abilities and skills required:
  • Extensive knowledge of the methods, techniques and approaches to labor management and collective bargaining negotiations.
  • Thorough understanding of dispute resolution procedures and compensation principles and policies.
  • Excellent interpersonal skills in order to work collaboratively to ensure brilliant team functioning and to maintain constructive relations with employees at various levels of the organization as well as with external agencies and union representatives.
  • An insistent attention to minute detail, professionalism and integrity.
In order to become a Labor Relations Manager, an applicant typically requires the following education and experience:
  • Degree in Business Administration or alternative relevant discipline.
  • A degree major in Labor Relations or Human Resource Management.
  • At least ten years human resource-related experience including specialized experience with union-management relations.
  • An intricate familiarity with workplace legislations such as Human Rights Act, Labor Relations Laws, Employment Standards Act, etc. as well as a practical approach to the same.
  • Experience working with the HRIS (Human Resources Information System).


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